DYNASTY SUITES HOTEL PRIVACY PROTECTION POLICY
GUEST INFORMATION
At Dynasty Suites Hotel we stress the importance of privacy and are committed to earning the trust of our guests by adopting high standards for the protection of personal information. Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person. In this policy Dynasty Suites Hotel means Dynasty Suites Hotel and its affiliated companies, as they may exist from time to time, which include, without limitation, the subsidiaries which carry on business that use the following names: Dynasty Suites Hotel. The words "we" and "Dynasty Suites Hotel do not include third party" hotel owners or third parties involved in the delivery of services, however we have requested such hotel owners and third party suppliers to abide by the terms of our Privacy Protection Policy.
HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION
By making a reservation or by using Dynasty Suites Hotel services.
By providing it to us in communications regarding service delivery such as comment cards.
By providing the information to us by participating in a marketing initiative.
By visiting our website.
Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we will use it and store it.
WHY WE COLLECT PERSONAL INFORMATION
1.To establish and maintain a responsible commercial relationship with you and to provide ongoing service.
2.To understand your needs and preferences. We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better. For example, we may record your preference for type of room.
3.To develop, enhance market or provide products and services. For example, we look at our guest use of our services so that we can better understand how to improve our services.
4. To manage and develop our business and operations. For example we analyze guest patterns of usage of our hotels and services to help us manage them efficiently and plan for future growth.
5. To meet legal and regulatory requirements.
WHEN DO WE DISCLOSE PERSONAL INFORMATION
We disclose personal information only in these limited circumstances:
1. We may disclose a guest personal information to a person who, in the reasonable judgment of Dynasty Suites Hotel, is seeking the information as an agent of the guest - for example, a travel agent who is booking a reservation on behalf of the guest.
2. Personal information will be shared with the Dynasty Suites Hotel for which your reservation has been made so that they may provide the services you have reserved.
3. Personal information may be shared with other Dynasty Suites Hotels so that they may better provide services to you in the event you wish to travel to that Dynasty Suites Hotel in the future.
Any such disclosure of a guest ' s personal information by Dynasty Suites Hotel to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed. If you have questions or concerns about our privacy practices or wish to make a request in respect of your personal information please contact our Privacy Officer at Info@DynastySuitesHotel.com or if you prefer by writing us at:
Dynasty Suites Hotel
3735 Iowa Ave
Riverside , CA 92507
